Terms and Conditions
Welcome to TideStone Solutions. By accessing our IT consulting services, you're agreeing to the framework that keeps our partnership secure and efficient.
1. Operational Limits
At TideStone Solutions, we provide premium IT consulting with a focus on Microsoft 365 and cloud infrastructure. We're committed to your success, but it's important to understand the boundaries of our professional engagement. Our team won't be held liable for third-party service outages or force majeure events that disrupt standard cloud operations.
2. Service Implementation
All Microsoft 365 deployments follow our 17-point security protocol. You'll need to provide necessary administrative access during the migration phase. Don't worry, we've done this hundreds of times.
3. Data Security & Ethics
Security isn't just a service; it's our core philosophy. While we implement the highest level of encryption and MFA protocols, we require our clients to adhere to internal security training as outlined in our Managed IT packages.
Response Times
SLA-backed responses for all critical infrastructure issues.
Service Scope
Clearly defined boundaries for cloud migration projects.