Terms and Conditions

Welcome to TideStone Solutions. By accessing our IT consulting services, you're agreeing to the framework that keeps our partnership secure and efficient.

Read Agreement
Abstract representation of digital contracts and legal security

1. Operational Limits

At TideStone Solutions, we provide premium IT consulting with a focus on Microsoft 365 and cloud infrastructure. We're committed to your success, but it's important to understand the boundaries of our professional engagement. Our team won't be held liable for third-party service outages or force majeure events that disrupt standard cloud operations.

2. Service Implementation

All Microsoft 365 deployments follow our 17-point security protocol. You'll need to provide necessary administrative access during the migration phase. Don't worry, we've done this hundreds of times.

"Wait, why do we need these terms? Quite simply, they ensure that both TideStone Solutions and our clients have a shared understanding of project scope and data responsibilities."

3. Data Security & Ethics

Security isn't just a service; it's our core philosophy. While we implement the highest level of encryption and MFA protocols, we require our clients to adhere to internal security training as outlined in our Managed IT packages.

Response Times

SLA-backed responses for all critical infrastructure issues.

Service Scope

Clearly defined boundaries for cloud migration projects.